The Existing Setup
Copp’s Buildall has been a longstanding customer of Execulink’s since 2004. Execulink had previously provided multiple data circuits at each Copp’s Buildall site, along with internet failover for mission critical services. This setup ensured continuous connectivity even if one circuit failed, significantly reducing the risk of downtime. At their main office, Execulink also provided a SIP voice connection and integrated a tertiary failover connection for added redundancy. These measures improved network stability and reliability for Copp’s Buildall’s operations.
The Need for Change
As Copp’s Buildall’s operations continued to grow and evolve, they recognized the need for a more advanced disaster recovery and failover plan to further enhance the reliability of their phone and data system and streamline overall service performance. Their network configurations at remote branches were identified to potentially impact performance, resulting in intermittent connectivity and latency issues. This led to occasional disruptions in service, affecting overall user experience and operational efficiency. They needed a solution that would ensure seamless communication across all their locations and maintain operational efficiency.