From K9 to Cameras: A Transition in Home Security

Les B., a widower and retired Police officer from the Tillsonburg OPP Detachment and the Ontario Police College, had relied on a German Shepherd for home security for over 12 years. With the passing of his dog and living alone, he felt the need for additional security measures to ensure peace of mind.

Motivation and Decision-Making Process

Les was motivated to explore Smart Home solutions after seeing an ad from Execulink. Given his new circumstances and need for enhanced home security, he decided to investigate further. His decision to choose Execulink’s Smart Home was greatly influenced by the friendly and informative staff at the Tillsonburg office, who provided clear answers to all his questions and was a reassuring presence throughout the process. Additionally, interacting with and viewing the interactive Smart Home display at the Tillsonburg office, which allowed him to explore the features and benefits firsthand, played a key role in his decision.

Installation and Setup

The installation process was described as efficient, seamless, and well-executed. Les had high expectations based on his discussions with the Execulink team, and these were met during the setup.

Benefits and Impact

Within three days of installing the Smart Home system, Les’s cameras captured footage of a stolen vehicle near his home. The recordings were instrumental in helping OPP investigators track down details of the incident. Les, with his background as a retired police officer, was particularly pleased to see the system in action, providing crucial evidence and enhancing his sense of security.

He also noted the ability to monitor who comes and goes from his home, which has further contributed to his peace of mind, especially when he is away or during the night.

Usability of the Smart Home App

Despite not being tech-savvy, Les found the Smart Home app fairly simple to use, which added to his overall positive experience.

Overall Experience

Les has been a loyal Execulink customer since the early days of North Norwich Telephones Limited and continues to highly recommend their Smart Home services. He frequently shares the benefits with his neighbors, encouraging them to consider Execulink for their own home security needs. Les values the peace of mind that Execulink’s reliable service provides, day and night, and appreciates the friendly, local support that truly sets them apart from big-name competitors. As Les puts it, “I have been with Execulink almost from the beginning and have been wooed by [the competition] many times, but they cannot compare to my experiences with Execulink. I like it local with people who care and understand my needs!”

Les B.’s experience with Execulink’s Smart Home highlights how comforting and effective a good home security and monitoring system can be. Thanks to the friendly support from our Tillsonburg office and the smooth installation process, Les now enjoys the peace of mind he was looking for. His story shows how Execulink helps make homes smarter and safer, and why he’s become a loyal advocate for our services. It’s a great example of how choosing a local provider can offer personalized care and reliable security that truly meets your needs.