Holiday Customer Experience Checklist: Boost Satisfaction
November 21, 2024The holidays bring joy and excitement—but they can also bring stress. As customers juggle shopping, planning, and personal commitments, their expectations for exceptional service rise. […]
Humans of Execulink: Shelley Kramer
July 16, 2024Introducing our Customer Experience Manager at Execulink – Shelley Kramer. Shelley plays a key role in ensuring our clients receive unparalleled service and support. By […]
Creating an Effective Customer Retention Plan
July 11, 2024Creating an Effective Customer Retention Plan Retaining customers is just as important as acquiring new ones. In fact, studies show that acquiring a new customer […]