- Do I need a set-top box for each TV?
- Do I need an Execulink Internet connection to use Link TV?
- How do I access Crave content on my TV or phone/tablet?
- How do I add channels?
- How do I add/remove channels, packages or devices in MyExeculink ?
- How do I change my 4-digit PIN on my Set-Top Box?
- How do I make closed captioning work on my TV?
- How do I only see the channels I'm subscribed to on my program guide?
- How do I Purchase a Pay-Per-View (PPV) Event?
- How do I remove channels?
- How do I see how many Cloud DVR hours I have left on my set-top box?
- How do I sign up for Link TV?
- How do I update my passcode?
- How do I use Catch-Up TV?
- How do I use Restart TV?
- How do I use Watch TV Everywhere?
- How do I watch Crave content via Watch TV Everywhere?
- How do the Internet, TV and Phone services connect in my home?
- How long do my DVR recordings stay saved for?
- How to Filter Through On Demand Content on the Execulink TV Mobile App
- How to Return Your Set-Top Box
- I lost my remote and need a new one, what do I do?
- Is 'Described Video' available to Link TV customers?
- Is a Set-Top Box rental required to use Link TV?
- Moving Your Execulink Services
- My Set-Top Box is showing a Setup Wizard screen. What do I do?
- What devices can I use to watch Execulink TV?
- What Internet speeds are recommended to use Link TV?
- What is a set-top box?
- What is a wireless set-top box?
- What is Cloud DVR?
- What is my 'Usercode' and 'Passcode' used for?
- What is the Execulink TV app?
- What programs/channels are available on Watch TV Everywhere?
- What resolution is displayed on my TV?
- When I access 'Settings' in my Set-Top Box, I am prompted for a password. What password do I use?
- When recording a series, how can I only record NEW episodes?
- Will I be charged any cancellation fees if I choose to cancel my TV service?
- Will watching Link TV affect my monthly Internet usage?
![](https://www.execulink.ca/wp-content/uploads/2023/05/support-banner-1.png)
Find the answer to your question.
TV FAQs
![](https://www.execulink.ca/wp-content/uploads/2023/04/business-internet-hybrid.jpg)
Our Support Commitment
![](https://www.execulink.ca/wp-content/uploads/2023/04/support-icon-1.png)
Fast Email Response
Next business day, guaranteed.
![](https://www.execulink.ca/wp-content/uploads/2023/04/support-icon-2.png)
Support by Phone, Email, Live Chat & Online
Choose the way to connect with us that suits you best
![](https://www.execulink.ca/wp-content/uploads/2023/04/support-icon-3.png)
We don't go home at 5pm
We are here for you 24x7.
![](https://www.execulink.ca/wp-content/uploads/2023/04/support-icon-4.png)
We Care About Your Issue
We're not just reading from troubleshooting scripts.